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Florida Public Adjuster Master Class

3-day Workshop

This in-person 3-day course is designed to teach High Level Florida Public Adjusters how to be more efficient and effective. Learn from one of the best in the business, Frank Dalton! Participate in an industry first “Dispute Resolution Workshop.”

This in-person 3-day course is designed to teach High Level Florida Public Adjusters how to be more efficient and effective. Learn from one of the best in the business, Frank Dalton!

Lunches Provided – Sponsored Happy Hour on Day 2

Participate in an industry first

"Dispute Resolution Workshop"!

Location: NCI Florida Campus – 2650 N. Dixie Fwy, New Smyrna Beach, FL 32168

Day 1 – Laws, Policies and Processes

  • License Myths
  • Statutes, Regulations and Case Law for Perfect Compliance E&O Insurance Requirements and its Benefits
  • Florida Insurance Policies
    • Coverage Gaps and Pitfalls to avoid
    • Hidden Coverages
    • Advanced Caselaw Driven Interpretation
  • Claim Type Specific Processes
    • Wind / Hail Building Envelope Damage Claims
    • Interior Water Loss claims

Day 2 – Dispute Resolution Workshop

  • Mediation vs Appraisal
  • Best Mediation Practices – Mock Mediations as a group
    • When is it the best option?
    • Mediation Process Basics
    • Negotiation Strategy
    • Landmines and Pitfalls in Mediation
  • Best Appraisal Practices – Mock Appraisals as a group
    • When is it the best option?
    • Appraisal Process Basics
    • Umpire Selection – Court Appointments
    • Landmines and pitfalls in Appraisal
    • Proper Award Structure
  • Post Award Recovery
  • Evaluation Under Oath (EUO) / Depositions
    • Differences and best practices
  • Mock Deposition with Class Participation

Day 3 – Negotiation Strategies and the Perfect Claim File to avoid being Blacklisted

  • Naughty or Nice? Attracting Bees with Honey vs Being the Bull Dog
  • Working WITH the Carriers for your Clients
  • Common Mistakes and Misrepresentations Public Adjusters Make
  • Benefits of Outreach and Organizations 
  • Benefits of Political Relationships
  • Clean claim file from start to finish
  • Avoid being Blacklisted – Utilizing proper resources as a buffer