NOTE: Many states do not allow contractors to determine if coverage exists or to investigate a loss with the intent to induce an insurance claim and may be considered the Unlicensed Practice of Public Adjusting or the Unlicensed Practice of Law. This course will provide you with enough knowledge to know when to recommend a licensed professional get involved. National Claims Institute is not responsible for the use or misuse of the information provided in any way.
DAY 1 ORIENTATION / ANATOMY OF ROOFS AND SHINGLES (9am – 5pm)
Orientation
Anatomy of Roofs and Shingles
How roofs are constructed from the framing to the ridge cap.
Pertinent codes and how it they affect claims
Types of Composition Shingles and how they are constructed
DAY 2 – ANATOMY OF DAMAGE / TOOLS OF THE TRADE (9am – 5pm)
How Storms form and how weather data is collected
Types of damage, what it looks and feels like, and how to discover and document evidence.
Textbook damage vs damage in the real world
How to identify it, document it, and provide evidence for the damage.
We discuss ALL types of damage, not just Functional.
Tools used by Roofing Inspectors to perform their jobs safely and effectively.
Documentation and Photos – importance of consistent photo documentation with notations
-Other vendors may be present for this day’s course
DAY 3- FULL AND PROPER INSPECTION (9am-5pm)
Learn how to prepare and inspect a property properly step by step.
Interior Inspection – VERY brief overview of a simple ceiling stain interior inspection (Interior Inspection Course is Available Separately)
Attic Inspection – We discuss what to look for, what to document, and many tips and tricks of the trade that make a difference on insurance claims
Exterior Elevation Inspection – What to look for and how to document it. Find evidence of storm related damages.
Roof Inspection – How to perform the roof inspection step by step for maximum effect. What photos to take in anticipation of a claims adjuster or engineer appointment
DAY 4 – BRING IT ALL TOGETHER / FINAL QUESTIONS (9am – 5pm)
Mock inspection together using everything you’ve learned so far
Roof Repair Considerations. How to document repairability properly
Discuss what information you need from the Property Owner
Basics of how to read the Dec Page to determine basic coverages
Bring it all together –
DAY 5 – REVIEW / CERTIFICATION EXAM (9am – 2pm – Once exam completed the student may leave)
Course Review with a Q/A session
Certification Exam – Students will have 1 hour to complete the exam. Once the exam is completed the student may leave.
NOTE: Lunch will not be provided on Friday
National Claims Institute provides all facets of real world Insurance Claims Training. Fill out the form below and find your role in the Insurance Claims process.
National Claims Institute is the Insurance claims Industry’s first all inclusive school for all involved in First Party Property Claims. We provide courses for students from all backgrounds, looking to start or further their career in the Insurance Claims Industry.
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