Everyone involved in the insurance claims process has 2 goals in mind; to take care of their client and to make money. Policyholders place their trust in us to take care of them as best we can regardless of who we work for, and it all starts with PROPER TRAINING.

Proper Insurance Claims Handling stems from Proper Insurance Claims Training. It doesn’t matter what role you play in the insurance claim, without a solid base of knowledge you are likely to accidentally hurt the policyholder and yourself in the process. Whether you work for the Insurance Carrier or the Policyholder, having the right information can mean the difference between a Settled Claim and a Disputed Claim. The National Claims Institute was formed with the idea that both sides should be taught the same information so there is less animosity and more cooperation regardless of who you work for.

Every Course at the National Claims Institute is designed to make everyone more confident in documenting, presenting, and settling claims as accurately as possible. We teach policy interpretation to Insurance Adjusters and Public Adjusters in the same classroom. We teach inspection courses to Engineers and Restoration Contractors in the same classroom. We teach Plaintiff and Defense Attorneys how insurance cases are handled in the same classroom. Call us crazy, but why not? The policy is the policy, and the damage is the damage. Let’s learn about both and start working together. At the National Claims Institute, you can Learn, Adjust and Succeed.