Frequently Asked Questions

NCI offers several courses for various trades involved in the insurance claims process.  Most of our courses are tailored for the roofing industry, however we have specialized learning for attorneys and public adjusters as well.  NCI also provides workshops pertaining to mediation, appraisal, umpiring, arbitration and depositions.

NCI is located in New Smyrna Beach, Florida. NCI has a state of the art, interactive, hands-on learning environment attracting students from all over the country. 

A public adjuster is an independent insurance professional that a policyholder may hire to help settle an insurance claim on his or her behalf.  Public adjusters often work with roofers and attorneys throughout the claims process.

NCI’s facility consists of  two large classroom spaces with interactive resources, as well as a home onsite which is used for hands-on learning. NCI’s facility allows our students to be fully engaged throughout their learning experience.

Taking a course at NCI will help you do your job more efficiently. NCI works with professionals throughout the insurance industry to provide our students with the most up to date information as well as insight from highly respected and seasoned instructors.  Our hands-on approach and ability to experience real life scenarios have given our students the confidence to provide better service to their customers.

Although the success of your business is based on your performance and dedication, NCI’s courses provide the tools to help you stand out within the insurance industry.  NCI keeps in touch with their students and provides them with updates on new laws, techniques and ideas to help grow their business.

We recommend you visit the National Claims institute because our facility is one of a kind, our classroom setting is designed to give our students a fully immersed experience. Our instructors will work with you to better understand the content, answer any questions you may have and provide interactive learning experiences.

The in-person courses have an intimate conversational feel. The day begins in the classroom for instruction and ends with interactive, hands-on training that brings the instruction to life.  Our courses conclude with an opportunity to network with other industry professionals.

The length of our courses range from 1 to 5 days depending on which course you are enrolled in.

New Smyrna Beach is one of America’s best kept secrets….but we are willing to share our little slice of paradise with you.  We have some of the best beaches, food and shopping, come check it out for yourselves!

Many of our courses offer certification, but not all of our courses include certification. To receive certification for those courses that we offer, students must show their competency in the subject by passing an end of course examination and/or turning in a satisfactory test claim/inspection file.

While we can accommodate close to 300 students at a time, we prefer a smaller class size to better interact with our students. The average class size at NCI will be between 40-50 students. Some of our more niche classes may have as little as 10 students due to the subject being discussed.  We also offer private group instruction, contact us for more information.

Whether you are looking to take one specific course or are a lifetime learner, we want to provide the opportunity to help you grow professionally.  If you want to become an expert in your field, we want to help you get there.

While we try to cover most of our content in the classroom, there are some courses that require a claim/inspection file be turned in at the end of the class in order to achieve a certification.